[OpenIndiana-discuss] Good enterprise hardware

[Mark Creamer]

For whatever it's worth, I've been buying SM servers for the last couple
years. I had a motherboard failure and they had a replacement to me next
morning. I didn't have to ship anything except the defective board once I
replaced it.
Mark

On Saturday, October 19, 2013, Bob Friesenhahn wrote:

> On Sat, 19 Oct 2013, Edward Ned Harvey (openindiana) wrote:
>
>  I'm planning to build a ZFS storage server in the datacenter. Mission
>> critical storage for virtualization, requiring hardware support, 24/7, 4hr,
>> sameday onsite.
>>
>> I thought I was going with silicon mechanics, and just learned, that
>> their 24/7 4hr sameday service is pointless - because they don't get parts
>> to you.  You have to buy spare parts including memory and whatever else,
>> but if something like a motherboard or CPU dies, you still have to ship it
>> back to the depot.
>>
>> My next thought is, obviously I can get some good hardware with good
>> support from oracle.  But I'd like to know what other alternatives there
>> are.
>>
>> Recommendations?
>>
>
> Using a whole hot-standby system (or at least a well-tested and burned in
> standby system) may be best.  If you purchase from the right vendor you can
> likely get a reasonable price since the big-brand vendor likely charges 2X
> or 3X the amount for the same thing.
>
> Spare parts is likely second best, although they may charge more for the
> spare parts than a whole system.  The problem with spare parts is that they
> may not work and the warranty expires while the parts are in your care.
>
> A support contract from Oracle may be reasonable but sometimes system
> hardware does not fail cleanly and they may waste considerable time trying
> to remotely diagnose the problem while your system is misbehaving.
>
> Bob
> --
> Bob Friesenhahn
> bfriesen at simple.dallas.tx.us, http://www.simplesystems.org/**
> users/bfriesen/ <http://www.simplesystems.org/users/bfriesen/>
> GraphicsMagick Maintainer,    http://www.GraphicsMagick.org/
>
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-- 
Mark