[OpenIndiana-discuss] dell 15810 bricked after latest update

irixuzer irixuzer at gmail.com
Sun Jun 19 17:24:43 UTC 2022 

Well I tried a straight dvi cable, no joy. ( vga was useless)

With the hard drive disconnected I get the UEFI, I think,  I’m using a mouse when navigating in the sucker……

Other people have noticed online that they also couldn’t get past the manufacturer logo — when their hard drive had died!  Could this be a dead hard drive?

-Matt


> On Jun 19, 2022, at 6:10 AM, Toomas Soome via openindiana-discuss <openindiana-discuss at openindiana.org> wrote:
> 
> 
> 
>> On 19. Jun 2022, at 15:28, stes at PANDORA.BE <stes at telenet.be> wrote:
>> 
>> 
>> I have no problem booting UEFI with Dell Precision 
>> 
>> http://docs.openindiana.org/community-hcl/systems/#workstations
>> 
>> I originally had BIOS 1.2 and updated without problems to BIOS 1.8.   I can boot UEFI.
>> (thanks to the Illumos and OpenIndiana developers who make this possible, by the way).
>> 
>> In my case the integrated graphics Intel UHD 630 does NOT work,
>> and just a thought : the Dell BIOS has a concept of "primary display",
>> which is the display adapter that it has to use for the BIOS I think
>> (sorry, this may be an incorrect description, but the Dell docs are unclear about,
>> primary display is for their BIOS, and they claim the option is only relevant for Microsoft Windows).
>> 
>> So what may be happening (I have no idea), is that you get a "black screen of death",
>> because the system is displaying the BIOS on a different graphics adapter than the one you think it should be using.
>> 
>> For systems with many graphics cards and many monitors attached, this may be a problem,
>> I remember that there was a report a year ago of someone who explicitely some sort of DP (display port terminator) to make the system think a monitor was attached to a specific DP (display port).
>> 
>> Is your system using VGA, DP, HDMI ? How many monitors ?
>> 
>> Regards,
>> David Stes
> 
> 
> hi!
> 
> Lets try t establish the facts there.
> 
> 1. when powered on, can you enter bios setup?
> 2. Is it set up to boot with UEFI or BIOS? If it is using UEFI, can it be set to boot with BIOS (UEFI CSM)?
> 
> Yes, with UEFI it is possible we do get GOP handle which does not show us output. To understand if this might be the case, we would need to check exactly which version of boot loader is installed in ESP (that is, assuming this system does UEFI boot). If BIOS boot is available, it should be boot via BIOS boot, and then you can use installboot -i to detect the loader version.
> 
> rgds,
> toomas
> 
> 
>> 
>> ----- Op 19 jun 2022 om 1:36 schreef irixuzer irixuzer at gmail.com:
>> 
>>> I was finally able to enter BIOS.  I unplugged the hdd, and booted without a
>>> drive.  I went through and selected it to use UEFI instead of legacy, and setup
>>> time, date and went back to defaults .  I plugged in the hard drive and got the
>>> black screen of death even when trying to access the BIOS.  This is progress
>>> though I guess.
>>> 
>>> Still not able to boot an os.
>>> 
>>> -Matt
>>> 
>>>> On Jun 17, 2022, at 12:37 PM, Judah Richardson <judahrichardson at gmail.com>
>>>> wrote:
>>>> 
>>>> Dell has a rescue live diagnostic USB on their support site that I've used
>>>> before:
>>>> https://www.dell.com/support/kbdoc/en-us/000145519/how-to-create-a-bootable-usb-flash-drive-using-dell-diagnostic-deployment-package-dddp
>>>> 
>>>> Might be helpful.
>>>> 
>>>> If that doesn't work, do this:
>>>> 
>>>> 
>>>> 1. Disconnect everything from the machine, including the power cable
>>>> 2. Press the power button for 30 seconds
>>>> 3. Open the case
>>>> 4. Unseat the motherboard CMOS battery
>>>> 5. Wait 30 seconds
>>>> 6. Reseat the motherboard CMOS battery
>>>> 7. Close the case
>>>> 8. Reconnect the power cable, keyboard, mouse, and a single monitor
>>>> 9. Attempt to boot into the Dell Diagnostic USB linked to above
>>>> 
>>>> 
>>>> 
>>>> On Fri, Jun 17, 2022 at 2:31 PM irixuzer <irixuzer at gmail.com> wrote:
>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> John, Gary, and everyone,
>>>>> 
>>>>> I’ve tried f12- it tells me that it’s setting up a one time boot menu-
>>>>> then black screen of death.  I had used
>>>>> 
>>>>> $ sudo pkg update -v
>>>>> 
>>>>> afterwards it told me that I needed to reboot.
>>>>> 
>>>>> I shutdown via the MATE menu.
>>>>> 
>>>>> When I tried to boot again, I keep getting the Dell logo screen then a
>>>>> black screen of death.
>>>>> 
>>>>> Could trying a vga cable instead of the dp/dvi adapter cable i’m currently
>>>>> using?  I have a NVIDIA Quadro K620.
>>>>> 
>>>>> -Matt
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Jun 16, 2022, at 5:01 PM, Gary Mills <gary_mills at fastmail.fm> wrote:
>>>>>> 
>>>>>> On Tue, Jun 14, 2022 at 06:15:28PM -0700, irixuzer wrote:
>>>>>> 
>>>>>>> I’ve been updating and going since 2019 *I think*.  Now after the
>>>>>>> latest update, my Dell t5810 is bricked I cannot go past the dell
>>>>>>> screen,
>>>>>> 
>>>>>> What did you update, OI or the BIOS?
>>>>>> 
>>>>>>> I’ve tried to downgrade the bios,
>>>>>> 
>>>>>> Many systems no longer support BIOS downgrades.
>>>>>> 
>>>>>>> no luck cannot go past the
>>>>>>> dell screen no matter which f key I push, Rescatux is useless.
>>>>>> 
>>>>>> 
>>>>>> --
>>>>>> -Gary Mills-          -refurb-                -Winnipeg, Manitoba,
>>>>> Canada-
>>>>>> 
>>>>>> _______________________________________________
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>>>>>> openindiana-discuss at openindiana.org
>>>>>> https://openindiana.org/mailman/listinfo/openindiana-discuss
>>>>> 
>>>>> 
>>>>> _______________________________________________
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