[OpenIndiana-discuss] dell 15810 bricked after latest update

[Judah Richardson]

If my memory troubleshooting Dell enterprise desktops serves me correct
you're seeing a blank screen because the BIOS thinks it's handed off to
something on the hard drive that either isn't actually there or is broken.

If you keep the hard drive disconnected you should be able to boot into a
live Linux USB of some sort though. Just about all modern Linux
distributions support UEFI boot at this point.

>From there you can use gparted to format the hard drive.

On Sat, Jun 18, 2022, 18:37 irixuzer <irixuzer at gmail.com> wrote:

> I was finally able to enter BIOS.  I unplugged the hdd, and booted without
> a drive.  I went through and selected it to use UEFI instead of legacy, and
> setup time, date and went back to defaults .  I plugged in the hard drive
> and got the black screen of death even when trying to access the BIOS.
> This is progress though I guess.
>
> Still not able to boot an os.
>
> -Matt
>
> > On Jun 17, 2022, at 12:37 PM, Judah Richardson <
> judahrichardson at gmail.com> wrote:
> >
> > Dell has a rescue live diagnostic USB on their support site that I've
> used
> > before:
> >
> https://www.dell.com/support/kbdoc/en-us/000145519/how-to-create-a-bootable-usb-flash-drive-using-dell-diagnostic-deployment-package-dddp
> >
> > Might be helpful.
> >
> > If that doesn't work, do this:
> >
> >
> >   1. Disconnect everything from the machine, including the power cable
> >   2. Press the power button for 30 seconds
> >   3. Open the case
> >   4. Unseat the motherboard CMOS battery
> >   5. Wait 30 seconds
> >   6. Reseat the motherboard CMOS battery
> >   7. Close the case
> >   8. Reconnect the power cable, keyboard, mouse, and a single monitor
> >   9. Attempt to boot into the Dell Diagnostic USB linked to above
> >
> >
> >
> > On Fri, Jun 17, 2022 at 2:31 PM irixuzer <irixuzer at gmail.com> wrote:
> >
> >>
> >>
> >>
> >>
> >>
> >>
> >> John, Gary, and everyone,
> >>
> >> I’ve tried f12- it tells me that it’s setting up a one time boot menu-
> >> then black screen of death.  I had used
> >>
> >> $ sudo pkg update -v
> >>
> >> afterwards it told me that I needed to reboot.
> >>
> >> I shutdown via the MATE menu.
> >>
> >> When I tried to boot again, I keep getting the Dell logo screen then a
> >> black screen of death.
> >>
> >> Could trying a vga cable instead of the dp/dvi adapter cable i’m
> currently
> >> using?  I have a NVIDIA Quadro K620.
> >>
> >> -Matt
> >>
> >>
> >>
> >>> On Jun 16, 2022, at 5:01 PM, Gary Mills <gary_mills at fastmail.fm>
> wrote:
> >>>
> >>> On Tue, Jun 14, 2022 at 06:15:28PM -0700, irixuzer wrote:
> >>>
> >>>> I’ve been updating and going since 2019 *I think*.  Now after the
> >>>> latest update, my Dell t5810 is bricked I cannot go past the dell
> >>>> screen,
> >>>
> >>> What did you update, OI or the BIOS?
> >>>
> >>>> I’ve tried to downgrade the bios,
> >>>
> >>> Many systems no longer support BIOS downgrades.
> >>>
> >>>> no luck cannot go past the
> >>>> dell screen no matter which f key I push, Rescatux is useless.
> >>>
> >>>
> >>> --
> >>> -Gary Mills-          -refurb-                -Winnipeg, Manitoba,
> >> Canada-
> >>>
> >>> _______________________________________________
> >>> openindiana-discuss mailing list
> >>> openindiana-discuss at openindiana.org
> >>> https://openindiana.org/mailman/listinfo/openindiana-discuss
> >>
> >>
> >> _______________________________________________
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> >> https://openindiana.org/mailman/listinfo/openindiana-discuss
> >>
> > _______________________________________________
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>
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