[OpenIndiana-discuss] cups trouble

[Andreas Wacknitz]

Am 26.07.24 um 21:11 schrieb Goetz T. Fischer:
> On Fri, 26 Jul 2024 11:39:14 +0200, Carsten Grzemba via openindiana-discuss wrote:
>> Am 26.07.24 07:26 schrieb "Goetz T. Fischer" <g.fischer at r-a-c.de>:
>>> hi all,
>>>
>>> yes i know it's a popular joke but in my case right now it really is true: my printer doesn't
>>> print
>>> anymore.
>>> i don't print much so i can't tell exactly when it stopped working. could be a couple of months
>>> give or take.
>>>
>>> i'm using cups and hal and the printer is connected via usb and so far it worked fine. right now
>>> however it still looks fine from the indiana side but the printer simply does nothing. the cups
>>> error log shows nothing, the printing job is listed without errors either and messages looks like
>>> this:
>>>
>>> Jul 25 21:20:24 oibox usba: [ID 912658 kern.info] USB 1.10 device (usb6bc,83) operating at full
>>> speed (USB 1.x) on USB 1.10 root hub: printer at 2, usbprn3 at bus address 2
>>> Jul 25 21:20:24 oibox usba: [ID 349649 kern.info] OKI DATA CORP USB Device
>>> Jul 25 21:20:24 oibox genunix: [ID 936769 kern.info] usbprn3 is
>>> /pci at 0,0/pci1734,10fd at 1d,1/printer at 2
>>> Jul 25 21:20:24 oibox genunix: [ID 408114 kern.info] /pci at 0,0/pci1734,10fd at 1d,1/printer at 2
>>> (usbprn3)
>>> online
>>>
>>> of course i tried to delete and add the printer again in cups, tried with foomatic instead of
>>> gutenprint, used a different usb port and so on but nothing helped. then just to make sure the
>>> hardware is okay, i booted that same box with knoppix and was able to print with that with cups
>>> right away. so apparently the problem seems to be on the indiana side.
>>>
>>> one thing i noticed is that in the cups webui the jobs are finished very quickly. that could
>>> indicate that the problem is the transmission i.e. nothing gets actually sent to the printer.
>>>
>>> for now i'm out of ideas. any hints are welcome!
>>>
>>> --
>>>
>> raise the
>> LogLevel debug
>> should list in /var/log/cups/error_log every step the print job is doing and hopefully what is
>> failing.
> yep, debug logging is always nice and this caught my attention:
>
> D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: libcups.so.2: open failed: No such
> file or directory
> D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: relocation error: file
> /usr/lib/cups/backend/hal: symbol cupsBackendDeviceURI: referenced symbol not found
>
> however, libcups.so.2 does exist in /usr/lib/amd64 and has 803kb.
> later on:
>
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Calling FindDeviceById(cups-OKI_DATA_CORP_B4350)
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to send:
> org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by
> any .service files
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to get find device cups-OKI_DATA_CORP_B4350
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Calling FindDeviceById(cups-OKI_DATA_CORP_B4350)
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to send:
> org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by
> any .service files
> D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to get device cups-OKI_DATA_CORP_B4350
>
> not sure what to do about that and not sure why it doesn't find the lib either. anyway i attached
> the log.
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Hi,

The problem is that hal is still 32 bit and we dropped 32 bit support
for cups.
The package hal-cups-utils needs to be rebuild for 64 bit (if it is
possible at all).

Andreas