[OpenIndiana-discuss] cups trouble

[Rob Shinn]

On Friday 26 July 2024 03:11:28 PM (-04:00), Goetz T. Fischer wrote:

 > On Fri, 26 Jul 2024 11:39:14 +0200, Carsten Grzemba via 
openindiana-discuss wrote:
 > > Am 26.07.24 07:26 schrieb "Goetz T. Fischer" <g.fischer at r-a-c.de>:
 > >> 
 > >> hi all,
 > >> 
 > >> yes i know it's a popular joke but in my case right now it really is 
true: my printer doesn't 
 > >> print
 > >> anymore.
 > >> i don't print much so i can't tell exactly when it stopped working. 
could be a couple of months
 > >> give or take.
 > >> 
 > >> i'm using cups and hal and the printer is connected via usb and so 
far it worked fine. right now
 > >> however it still looks fine from the indiana side but the printer 
simply does nothing. the cups
 > >> error log shows nothing, the printing job is listed without errors 
either and messages looks like
 > >> this:
 > >> 
 > >> Jul 25 21:20:24 oibox usba: [ID 912658 kern.info] USB 1.10 device 
(usb6bc,83) operating at full
 > >> speed (USB 1.x) on USB 1.10 root hub: printer at 2, usbprn3 at bus 
address 2
 > >> Jul 25 21:20:24 oibox usba: [ID 349649 kern.info] OKI DATA CORP USB 
Device
 > >> Jul 25 21:20:24 oibox genunix: [ID 936769 kern.info] usbprn3 is 
 > >> /pci at 0,0/pci1734,10fd at 1d,1/printer at 2
 > >> Jul 25 21:20:24 oibox genunix: [ID 408114 kern.info] 
/pci at 0,0/pci1734,10fd at 1d,1/printer at 2 
 > >> (usbprn3)
 > >> online
 > >> 
 > >> of course i tried to delete and add the printer again in cups, tried 
with foomatic instead of
 > >> gutenprint, used a different usb port and so on but nothing helped. 
then just to make sure the
 > >> hardware is okay, i booted that same box with knoppix and was able to 
print with that with cups
 > >> right away. so apparently the problem seems to be on the indiana 
side.
 > >> 
 > >> one thing i noticed is that in the cups webui the jobs are finished 
very quickly. that could
 > >> indicate that the problem is the transmission i.e. nothing gets 
actually sent to the printer.
 > >> 
 > >> for now i'm out of ideas. any hints are welcome!
 > >> 
 > >> --
 > >> 
 > > 
 > > raise the
 > > LogLevel debug
 > > should list in /var/log/cups/error_log every step the print job is 
doing and hopefully what is 
 > > failing.
 > 
 > yep, debug logging is always nice and this caught my attention:
 > 
 > D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: 
libcups.so.2: open failed: No such 
 > file or directory
 > D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: relocation 
error: file 
 > /usr/lib/cups/backend/hal: symbol cupsBackendDeviceURI: referenced 
symbol not found
 > 

What does the output of 

    ldd /usr/lib/cups/backend/hal

look like?